Terms & Conditions

We photograph every garment to reflect its true weave, drape, and tone as closely as possible. Because screen settings, ambient light, and natural dye variations differ, colours and appearance may vary slightly from what you see online.

We encourage you to review product descriptions, fabric details, and size charts carefully before purchasing. If anything is unclear, reach out to us before placing your order — we are happy to help.

1. Shipping methods

• We currently offer standard shipping.
• Shipping charges depend on destination, package weight, and the method selected at checkout.

2. Processing time

• Orders are dispatched within 2–4 business days of receipt.
• Orders placed after business hours are processed on the next working day.

3. Domestic shipping

• We currently ship only across Tamil Nadu, Kerala, Bangalore, Andhra Pradesh, and Telangana.
• International shipping is not available as of now.

4. Delays & delivery attempts

• We are not responsible for delays caused by weather, customs, carrier disruptions, or other circumstances beyond our control.
• We are not liable for damage caused by the courier after the package has left our care.
• If a parcel returns to us because the recipient was unavailable or unreachable, re-dispatch is chargeable and must be borne by the customer.

Cancellation is not available after an order has been placed and confirmed. Please review your cart, size, and delivery details carefully before completing checkout.

1. Time frame

Exchange requests must be raised within 3 days of delivery.

2. Condition

Items must be unused, unworn, in original packaging, and with all tags attached. You must also upload an exact video proof clearly showing the item and the issue when raising an exchange request.

3. Proof of purchase

Please share your order confirmation or receipt when contacting us. Describe the issue clearly and attach photographs via our customer support WhatsApp number.

We aim to respond to every query within 24–48 hours. Reach us by email at Gnanavasthram@gmail.com, through the WhatsApp number shared on our website or in your order confirmation, or via Instagram.

Thank you for choosing Gnanavasthram — where heritage weave meets everyday comfort.

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